Shipping and payment

Frequently asked questions

Where can I find a copy of my Invoice?

If you have an account registered with us, you can log in via this link. Under the tab My orders and under Previous orders you can click Invoice for the order in question and download a copy of your invoice

Where can I find a copy of my receipt?

If you have an account registered with us, you can log in via this link. Under the tab My orders and under Previous orders, you can click on Receipt for the order in question and download a copy of your receipt.

Where can I find a copy of my order information?

If you have an account registered with us, you can log in via this link. Under the tab My orders and under Previous orders you can click on Show for the order in question, then you will proceed to the order confirmation. If you want a copy of the order confirmation in PDF form, please contact our customer service.

If you do not have a registered account with us, contact our customer service via email or telephone and we will be happy to help you!

How do I pay for my order?

You can pay your order online by PayPal or credit card (we accept Visa, MasterCard, AMEX, Discover and Diners).

Can I return the sign if I'm not satisfied?

If for any reason you are dissatisfied with your order, then we are dissatisfied too. That’s why all our customers are covered by our satisfied customer guarantee. In order to ensure that we can help you in the best way, please contact us with your issue as soon as possible at info@signomatic.com

How much is shipping and handling?

Depending on the size, weight or value of the order we offer these shipping methods:
Letter (without tracking): USD 4,99
Letter (with tracking): USD 7,99
Parcel (with tracking): USD 14,99

How long is the delivery time?

Vinyl lettering: 6-12 business days.
Plastic signs, name badges, plastic label signs (engraving), contour-cut signs: 7-13 business days.
Aluminum signs, plastic signs (colour printing), name badges (color printing), acrylic signs, brass signs, wood signs, magnetic signs, decals, brass label plates, roll-ups, posters and banners: 7-15 business days.

Can´t find the answer to your question?

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If you have an order or invoice number, please quote this when contacting us. It makes it easier for us when we try to help you with your question.

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